1. When making a purchase in the Profast Pool online store, the products purchased are delivered to the address indicated at checkout.
2. Your order is our main concern, from preparation to delivery with the utmost security. As soon as we receive your order, we begin preparing it and the estimated delivery time for your order may vary between 2 and 15 working days. You can check the estimated delivery time on each product page.
3. Delivery methods and deadlines may change depending on the time of year. The dates presented are merely indicative. Any delay in the dispatch of items, compared to the estimated dates presented, which are merely indicative, does not give the Customer the right to any compensation.
Estimated delivery times may change whenever the order is placed during special periods, such as Black Friday, Christmas, current campaigns or other dates when sales volume is higher.
4. Deliveries and collections in Portugal are operated by CTT.
Deliveries are made between 9am and 6pm on working days. Someone must be at the address provided to receive the order. This service does not include the option of scheduling or booking, so the order will be delivered without prior contact from the carrier. We do not guarantee this deadline during promotions, sales, Christmas and stock shortages.
6. Delivery of orders to the user's home, or to an address indicated by the user for this purpose, will imply the obligation for the user to bear the delivery costs, which will vary depending on the value of the products ordered, their weight and size and the destination area of the order. Profast Pool ships to mainland Portugal and the Islands, Spain and the Islands.
7. Prices and delivery times are calculated automatically during checkout based on the destination country, the quantity of items and their weight and/or dimensions.
